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Sales & Operations Planning - Best Practices

Sales and Operations Planning - From Some of the Best Users Around the World

Hear from some of the world's best run companies on the process many call "management's handle on the business".  


Sales and operations planning "S&OP" is the process used by leading companies for management communication, control and decision-making.  


How S&OP is used, and how it is integrated into other important programs and strategies - lean manufacturing, supply chain management, globalization and sourcing, order fulfillment strategies like finish-to-order and postponement, and 6 Sigma / TQM - are explained in detail in this new book.   


Read praise for Sales and Operations Planning - Best Practices from some of its early readers.  

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To order Sales and Operations Planning - Best Practices from anywhere in the world, enter your order using a credit card using the secure links below.    Credit card processing is provided by PayPal.  


Customers in Australia can also order from Phil Heenan at www.heenan.com.au.  


Hard cover, pricing in US dollars:  Publishers suggested list price $70 per copy, our price $55.00


Soft cover, pricing in US dollars:  Publishers suggested list price $56.00 per copy, our price $42.00


Special Offer: 


Purchase Sales & Operations Planning Best Practices (soft cover - $56.00 suggested retail price) together with Sales and Operations Planning Standard System (soft cover - $58.00 suggested retail price) for a combined price of $90.00.  


Click here to order:  Order Form Link


Within this book, you'll be able to "go inside" a baker's dozen companies and learn how they use sales and operations planning to run their businesses better. You'll meet large companies and smaller ones, household names and names not widely known, companies whose products you use and companies whose products you've never heard of. You'll also hear from the consultant who helped them implement S&OP.



  • What is this thing called S&OP and why do successful companies use it? What's involved, what are the steps, and how does it work?

  • Where does S&OP work? With which kinds of products? With which kinds of customers? Does it help with the new product development and design process?

  • How are the demand and supply plans for the detailed product mix managed in a way that is consistent with the volume plans from S&OP?

  • Is S&OP really needed in a company using continuous improvement methods like lean manufacturing or TQM/6 Sigma?

  • How does S&OP work with Supply Chain Management: outside the company, with customers, and with suppliers?

  • In what size company does S&OP work best? How does it work in privately-held companies, global companies and companies using a matrix organization structure? Does S&OP survive ownership or organization changes?

  • How can a company be sure that its financial plans match its operational plans?


Read excerpts from Sales & Operations Planning - Best Practices:  

Table of Contents


Chapter 4 Benefits

Chapter 6 Getting Product to the Customers

Chapter 8 S&OP and Continuous Improvement Through Lean Manufacturing and TQM/6 Sigma