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Diagnostic and Root Cause Indicators
 
TYPE   LEVEL TIME PERIOD FORMULA TOLERANCE MIN REQD  
Customer Order Entry and Promising To Requested Ship Date ITEM or ORDER WEEK NUMBER OF COMPLETE SHIPMENTS ON TIME / TOTAL NUMBER OF REQUESTED SHIPMENTS QUANTITY AND DAYS X%  
To Promised Ship Date ITEM or ORDER WEEK NUMBER OF COMPLETE SHIPMENTS ON TIME / TOTAL NUMBER OF PROMISED SHIPMENTS QUANTITY AND DAYS 99%  
Product Availability ITEM WEEK 100% - (NUMBER OF ORDERS TURNED AWAY / TOTAL NUMBER OF REQUESTS)   99%  
Promise Quality ITEM WEEK 100% - (NUMBER OF ITEMS WITH NEGATIVE ATP / TOTAL NUMBER OF ITEMS WITH CUSTOMER ORDERS)   99%  
Timeliness in Order Processing ORDER WEEK 100% - (NUMBER OF ORDERS ENTERED LATE / TOTAL NUMBER OF ORDERS ENTERED) DAYS 99%  
Order Entry Without Error ORDER WEEK Number of Orders Entered without Error / Number of Orders Entered   99%  
Customer Initiated Change Orders ITEM WEEK NUMBER OF CUSTOMER ORDERS CHANGED / NUMBER OF CUSTOMER ORDERS   X%  
Transportation - Distribution Full Truck Load Shipments TRUCK WEEK NUMBER OF FULL TRUCK LOAD SHIPMENTS / NUMBER OF TRUCKS SHIPPED   X%  
MPS Master Schedule Stability ITEM WEEK NUMBER OF SCHEDULE CHANGES / NUMBER OF ITEMS SCHEDULED   X%  
Manufacturing Performance Finishing Schedule Performance ITEM DAY OR WEEK NUMBER OF ITEMS COMPLETED ON TIME / TOTAL NUMBER SCHEDULED QUANTITY AND DAYS 95%  
Full Lead Time Releases Manufacturing ITEM WEEK NUMBER OF ITEMS RELEASED WITH FULL LEAD TIME / TOTAL NUMBER OF ITEMS RELEASED NUMBER OF DAYS 95%  
Releases w/ Comp Avail Manufacturing ITEM WEEK NUMBER OF ITEMS RELEASED WITH ALL COMPONENTS AVAILABLE / TOTAL NUMBER OF ITEMS RELEASED   95%  
Operation Due Date Performance ITEM AND OPERATION WEEK NUMBER OF OPERATIONS COMPLETED ON TIME / TOTAL NUMBER OF OPERATIONS SCHEDULED   95%  
KANBAN Limit Exceptions ITEM WEEK NUMBER OF TIMES KANBAN LIMITS EXCEEDED   Fewer than 6 per year  
Exception Message Volume (Planning) TYPE WEEK NUMBER OF EXCEPTIONS DAYS X  
Purchasing Performance Full Lead Time Releases Purchasing ITEM WEEK NUMBER OF ITEMS RELEASED WITH FULL LEAD TIME / TOTAL NUMBER OF ITEMS RELEASED DAYS 95%  
Outside Contractor Performance ITEM WEEK NUMBER OF ITEMS RECEIVED ON TIME / TOTAL NUMBER OF ITEMS SCHEDULED QUANTITY AND DAYS 95%  
Exception Message Volume (Planning) TYPE WEEK NUMBER OF EXCEPTIONS DAYS X  
Inspection Performance To Schedule ITEM WEEK NUMBER OF ITEMS INSPECTED ON TIME / TOTAL NUMBER OF ITEMS SCHEDULED FOR INSPECTION DAYS 95%  
Capacity Management Capacity Plan KEY RESOURCES WEEK OR MONTH NUMBER OF KEY RESOURCES WHERE CAPACITY REQUIRED IS ACHIEVABLE / NUMBER OF KEY RESOURCES   100%, after review and adjustment  
Capacity Plan WORK CENTER WEEK NUMBER OF WORK CENTERS WHERE CAPACITY REQUIRED IS ACHIEVABLE / NUMBER OF WORK CENTERS   100%, after review and adjustment  
Productivity WORK CENTER WEEK OR MONTH STANDARD HOURS OUTPUT IN SUPPORT OF MPS / TOTAL WORK HOURS   X%  
Data Quality KANBAN Accuracy ITEM WEEK NUMBER OF KANBANS RECONCILED TO RATES / NUMBER OF KANBAN ITEMS AUDITED   98%  
Material Planning Data ITEM WEEK NUMBER OF ACCURATE RECORDS / RECORDS COUNTED   98%  
Cost Data ITEM WEEK NUMBER OF ACCURATE RECORDS / RECORDS COUNTED   98%  
Capacity Planning Data WORK CENTER WEEK NUMBER OF ACCURATE RECORDS / RECORDS COUNTED   98%